Very responsive and customer focused. They work in a very competitive market and their customer service approach sets them apart. They go the extra mile to ensure all queries are dealt with efficiently, in a friendly way and all advice and guidance is explained to the customer's level of knowledge. You trust the advice and when referred to another part of the business, the service levels are consistent. They are focused on, and consistently deliver, a wide range of services for corporate law, so you have the confidence of dealing with a firm that has a solid standing and excellent reputation.