We’ve been implementing and testing our coronavirus policies ahead of the government’s recent announcements, and our number one aim is to ensure the safety and security of our staff, and, more widely, to do what we can to protect the community at large (including our clients). We are very fortunate in that we are able as a business to operate remotely with minimal need for our staff to travel, so the core message to clients is that we remain fully operational and able to carry on working. There are one or two changes to our working practices, such as avoiding travel and face-to-face meetings, but these are likely to mirror practices adopted by our clients as well.
As a technology-focussed firm, we have always been at the forefront of adoption of new communications solutions, and probably more importantly, because we deal with a lot of clients for whom agile, remote working is a way of life, we fully understand how to make the best use of these technologies. We’re holding daily departmental scrum meetings using RocketChat (an open source equivalent to Slack), and have multiple means of videoconferencing, including Uberconference and LoopUp. We are currently evaluating Jitsi for integration with RocketChat, and our investment in redundant over-capacity in our internet links now seems to have been particularly prudent. We’re also using NextCloud to facilitate collaborative working.
For our clients: this means business as usual (other than face-to-face meetings). We remain fully connected by email and phone, and are happy to participate in video conferencing using the technology of your choice (or we can set up a call using LoopUp). We will regularly update our webpage as things develop. If you have any questions, don’t hesitate to get in touch.
In the meantime, keep safe and well.